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<title>Home - All Categories - iPhone &amp;amp; iPod Touch Software  - Groups  </title>
<link>/kb/category/iphone-ipod-touch-software/groups/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB Knowledge Base Script (http://www.knowledgebase-script.com)</description>
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										<guid>/kb/article/please-i-need-to-send-mass-sms-with-groups-is-this-possible.html</guid>
										<title>Please I need to send Mass SMS with Groups! Is this possible?</title>
										<link>/kb/article/please-i-need-to-send-mass-sms-with-groups-is-this-possible.html</link>
										<description><![CDATA[Groups always had internal support for sending group/mass SMS however this was never enabled. Simply because the SDK did not support sending group SMS. The good news is that with OS 4.0 round the...]]></description>

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										<guid>/kb/article/how-do-i-use-groups-the-contacts-group-management-app-on-my-iphone.html</guid>
										<title>How do I use Groups, the Contacts Group Management app, on my iPhone?</title>
										<link>/kb/article/how-do-i-use-groups-the-contacts-group-management-app-on-my-iphone.html</link>
										<description><![CDATA[The following screen shots should be self-explanatory. Please feel free to email us in case you have more questions/concerns (Note: Screenshots are that of v1.1 which should appear on the App Store...]]></description>

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										<guid>/kb/article/i-am-using-outlook-2007-with-groups-and-just-lost-all-my-contacts-in-outlook.html</guid>
										<title>I am using Outlook 2007 with Groups and just lost all my contacts in outlook</title>
										<link>/kb/article/i-am-using-outlook-2007-with-groups-and-just-lost-all-my-contacts-in-outlook.html</link>
										<description><![CDATA[Please note that this is not an issue related with &#39Groups&#39, nor is Groups responsible for 3rd party applications. The Groups app does not have compatibility issues with 3rd party softwares as...]]></description>

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										<guid>/kb/article/how-does-groups-sync-with-google-contacts.html</guid>
										<title>How does Groups sync with Google Contacts?</title>
										<link>/kb/article/how-does-groups-sync-with-google-contacts.html</link>
										<description><![CDATA[Groups does not sync with any external or third party service. It completely and solely relies on sync methods provided by iTunes or Mobile Me.Since Groups always stays in sync with the Contacts/Phone...]]></description>

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										<guid>/kb/article/i-see-duplicate-entries-of-all-contacts-and-groups.html</guid>
										<title>I see duplicate entries of all contacts and groups</title>
										<link>/kb/article/i-see-duplicate-entries-of-all-contacts-and-groups.html</link>
										<description><![CDATA[If you are seeing contacts or groups twice (and are using OS 3.0), you may be a victim of &#39double synchronization&#39 in OS 3.0. The new OS synchronizes calendar and contacts with iTunes as well as...]]></description>

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										<guid>/kb/article/how-can-i-sort-group-names-in-groups.html</guid>
										<title>How can I sort group names in Groups?</title>
										<link>/kb/article/how-can-i-sort-group-names-in-groups.html</link>
										<description><![CDATA[Scroll the Group Tabs list on the Left hand side of the screen till you see the Reorder button. Tap to pull up the Groups Reorder View.From this view you can hide/show/color/sort Group Tabs to your...]]></description>

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										<guid>/kb/article/i-can-no-longer-forward-emails-using-groups.html</guid>
										<title>I can no longer forward emails using Groups</title>
										<link>/kb/article/i-can-no-longer-forward-emails-using-groups.html</link>
										<description><![CDATA[In the past users could open an email to &#39Forward&#39 and then open Groups, select &#39Group Mail&#39 and easily fill in the To/CC/Bcc fields for the previously opened email. However with firmware...]]></description>

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										<guid>/kb/article/if-i-get-sync-issues-with-mobile-me-is-this-because-i-used-groups-to-setup-my-contacts.html</guid>
										<title>If I get sync issues with Mobile Me, is this because I used Groups to setup my Contacts?</title>
										<link>/kb/article/if-i-get-sync-issues-with-mobile-me-is-this-because-i-used-groups-to-setup-my-contacts.html</link>
										<description><![CDATA[No. Groups has nothing to do with syncing as the syncing side of things is handled by Mobile Me/iTunes. Groups only manages and works on the address book available on the iPhone, from which changes...]]></description>

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										<guid>/kb/article/hebrew-or-arabic-names-appear-overlapped-with-this-new-update.html</guid>
										<title>Hebrew or Arabic names appear overlapped with this new update!</title>
										<link>/kb/article/hebrew-or-arabic-names-appear-overlapped-with-this-new-update.html</link>
										<description><![CDATA[Unfortunately people using jailbroken apps that provide support for Hebrew or Arabic will experience weird overlaps. This is because of the way these apps work. They mess around with system calls and...]]></description>

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										<guid>/kb/article/it-takes-a-long-time-to-load-startup-groups-can-this-be-improved.html</guid>
										<title>It takes a long time to load/startup Groups. Can this be improved?</title>
										<link>/kb/article/it-takes-a-long-time-to-load-startup-groups-can-this-be-improved.html</link>
										<description><![CDATA[Groups v1.1 should be significantly faster than its predecessor. We&#39ve added and made a lot of changes which should greatly improve start up speed as well as overall usage experience. Most notably,...]]></description>

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										<guid>/kb/article/adding-a-group-does-not-work-on-ios-40.html</guid>
										<title>Adding a group does not work on iOS 4.0</title>
										<link>/kb/article/adding-a-group-does-not-work-on-ios-40.html</link>
										<description><![CDATA[Several users (all syncing either with Google or Microsoft Exchange) have reported that Groups no longer allows them to add Groups. This appears to be an iOS 4.0 bug/limitation/issue (has been...]]></description>

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										<guid>/kb/article/all-groups-i-created-just-disappeared-and-i-39ve-lost-them-all.html</guid>
										<title>All groups I created just disappeared and I&#39ve lost them all</title>
										<link>/kb/article/all-groups-i-created-just-disappeared-and-i-39ve-lost-them-all.html</link>
										<description><![CDATA[This can happen if you synced your iPhone with Google. Google does not support iPhone Contact Groups and deletes them from your iPhone every time you sync. Please kindly sync with Mobile Me or iTunes...]]></description>

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										<guid>/kb/article/how-to-remove-a-contact-from-a-group.html</guid>
										<title>How to remove a Contact from a Group?</title>
										<link>/kb/article/how-to-remove-a-contact-from-a-group.html</link>
										<description><![CDATA[To remove a contact from a group, simply tap on the &#39Counter Bubble&#39 next to the Contact&#39s name or tap on the Contact itself to reveal Face View (provided you have Face View switched ON). You...]]></description>

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										<guid>/kb/article/how-can-i-drag-multiple-contacts-to-a-group.html</guid>
										<title>How can I drag multiple contacts to a group?</title>
										<link>/kb/article/how-can-i-drag-multiple-contacts-to-a-group.html</link>
										<description><![CDATA[Groups v1.1 and above support batch drag and drop of contacts into groups.To toggle between the Batch Drag &amp; Drop mode, tap and hold on the contacts list with two fingers. You should then be able...]]></description>

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										<guid>/kb/article/groups-should-recognize-the-phonetic-names-fields-as-well.html</guid>
										<title>Groups should recognize the Phonetic Names fields as well</title>
										<link>/kb/article/groups-should-recognize-the-phonetic-names-fields-as-well.html</link>
										<description><![CDATA[Groups v1.1.1 has been prepared as a patch to add this feature. The next version will also use these fields when searching through contacts.This will fix contact list layouts for non-latin languages...]]></description>

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										<guid>/kb/article/will-you-add-support-for-custom-smart-groups-in-39groups-drag-drop-39-soon.html</guid>
										<title>Will you add support for Custom Smart Groups in &#39Groups Drag &amp; Drop&#39 soon?</title>
										<link>/kb/article/will-you-add-support-for-custom-smart-groups-in-39groups-drag-drop-39-soon.html</link>
										<description><![CDATA[Yes we will. This is planned for an upcoming update however Groups currently only provides built-in smart Groups to help sort your Contacts out. You will soon be able to add your own smart groups into...]]></description>

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										<guid>/kb/article/i-lost-all-my-sms-history-and-iphone-crashed.html</guid>
										<title>I lost all my SMS history and iPhone crashed</title>
										<link>/kb/article/i-lost-all-my-sms-history-and-iphone-crashed.html</link>
										<description><![CDATA[If you were trying to send a SMS to more than 50 users at a time and the iPhone crashed, this was triggered by a known iOS bug. This is NOT a Groups bug and has been present in iOS since iOS 4.0. This...]]></description>

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										<guid>/kb/article/update-v12-deleted-all-my-groups.html</guid>
										<title>Update v1.2 deleted all my groups!</title>
										<link>/kb/article/update-v12-deleted-all-my-groups.html</link>
										<description><![CDATA[This is in response to a feedback that was recently left for Groups:This is impossible! Groups cannot under any circumstance, ever delete/modify/add/remove/alter contacts/groups on your iPhone...]]></description>

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										<guid>/kb/article/iphone-crashes-when-trying-to-send-mass-sms.html</guid>
										<title>iPhone crashes when trying to send Mass SMS</title>
										<link>/kb/article/iphone-crashes-when-trying-to-send-mass-sms.html</link>
										<description><![CDATA[There is a known issue with the iOS firmware where sending a group SMS to a very large group (usually above 100) can cause the iPhone to crash and reboot. This is NOT a Groups bug and is not solvable...]]></description>

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										<guid>/kb/article/how-can-i-color-or-hide-specific-group-tabs.html</guid>
										<title>How can I color or hide specific Group Tabs?</title>
										<link>/kb/article/how-can-i-color-or-hide-specific-group-tabs.html</link>
										<description><![CDATA[Please Note: In current version of Groups, you can only color Non-Smart Groups (i.e. actual groups that you create). Smart Groups are the Purple Tabs you see. In a future update this would be made...]]></description>

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										<guid>/kb/article/how-can-i-send-group-email-to-two-or-more-groups-at-the-same-time.html</guid>
										<title>How can I send group email to Two or more groups at the same time?</title>
										<link>/kb/article/how-can-i-send-group-email-to-two-or-more-groups-at-the-same-time.html</link>
										<description><![CDATA[You can make a Smart Group with the following rules:Apply &#39ANY&#39 where:1. Card is in Group A2. Card is in Group B... and so onThis will filter on the two or more groups you need to send an email...]]></description>

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										<guid>/kb/article/how-can-i-show-contact-photos-next-to-their-names-in-groups.html</guid>
										<title>How can I show contact photos next to their names in Groups?</title>
										<link>/kb/article/how-can-i-show-contact-photos-next-to-their-names-in-groups.html</link>
										<description><![CDATA[This can only be achieved with v1.2 (if not already out on the App Store). With this new update, Contact Photos will be enabled by default. You can switch them off from Settings.Here&#39s a preview of...]]></description>

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										<guid>/kb/article/i-want-to-mail-only-particular-contacts-from-within-a-group.html</guid>
										<title>I want to mail only particular contacts from within a Group</title>
										<link>/kb/article/i-want-to-mail-only-particular-contacts-from-within-a-group.html</link>
										<description><![CDATA[With Groups v1.1 you will be able to mass mail particular contacts from within a selected Group. This is particularly useful when you tap on the new &#39Business&#39 smart group and wish to only send...]]></description>

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										<guid>/kb/article/how-can-i-make-a-quick-call-with-groups.html</guid>
										<title>How can I make a quick call with Groups?</title>
										<link>/kb/article/how-can-i-make-a-quick-call-with-groups.html</link>
										<description><![CDATA[With v1.1 and above, simply tap on the Keypad button (as shown below) to pull up a dial pad. Start dialing and the list will populate with matches as it finds contacts with the dialed numbers. Note:...]]></description>

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										<guid>/kb/article/built-in-smsapp-supports-multiple-recipients-when-will-groups-support-this.html</guid>
										<title>Built-in SMS.app supports multiple recipients, when will Groups support this?</title>
										<link>/kb/article/built-in-smsapp-supports-multiple-recipients-when-will-groups-support-this.html</link>
										<description><![CDATA[Yes, the built-in SMS app does indeed support adding multiple recipients. However this feature isn&#39t available to developers unfortunately. Because of this, we can&#39t add or support Mass SMS...]]></description>

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										<guid>/kb/article/how-do-i-add-a-new-contact-from-within-groups.html</guid>
										<title>How do I add a new contact from within Groups?</title>
										<link>/kb/article/how-do-i-add-a-new-contact-from-within-groups.html</link>
										<description><![CDATA[Tap on the Plus (+) button shown at the top left corner and select &#39New Contact&#39 from the popup. This allows you to add a new contact into any group.Note: This feature is available in Groups v1...]]></description>

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										<guid>/kb/article/i-want-to-be-able-to-search-on-notes-set-within-contacts.html</guid>
										<title>I want to be able to search on notes set within contacts</title>
										<link>/kb/article/i-want-to-be-able-to-search-on-notes-set-within-contacts.html</link>
										<description><![CDATA[That&#39s available in v1.1. Simply tap on the search bar and ensure you&#39ve selected the &#39Search All Info&#39 button. Start typing and you will be presented with a list of matched contacts,...]]></description>

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										<guid>/kb/article/how-about-synchronizing-groups-with-faces-to-fill-the-gap.html</guid>
										<title>How about synchronizing Groups with Faces to fill the gap?</title>
										<link>/kb/article/how-about-synchronizing-groups-with-faces-to-fill-the-gap.html</link>
										<description><![CDATA[The SDK does not provide us with enough support to do this natively on the iPhone. We currently are not looking into an elaborate setup to achieve this either (i.e. setting up a Sync server/cloud etc)...]]></description>

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										<guid>/kb/article/i-want-to-assign-bcc-cc-to-etc-to-individual-emails-is-this-possible.html</guid>
										<title>I want to assign Bcc/Cc/To etc to individual emails. Is this possible?</title>
										<link>/kb/article/i-want-to-assign-bcc-cc-to-etc-to-individual-emails-is-this-possible.html</link>
										<description><![CDATA[Yes it is (from v1.1 and above). However this will only work for firmwares 2.2 or higher as otherwise the feature is silently disabled.Please see below for a visual tutorial:]]></description>

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										<guid>/kb/article/i-have-lost-the-ability-to-sync-with-yahoo-after-installing-groups.html</guid>
										<title>I have lost the ability to sync with Yahoo after installing Groups</title>
										<link>/kb/article/i-have-lost-the-ability-to-sync-with-yahoo-after-installing-groups.html</link>
										<description><![CDATA[Please also read &#39How does Groups sync with Google Contacts&#39As explained in the link above, Groups does not and should not affect the ability to sync with any 3rd party source. Syncs are managed...]]></description>

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										<guid>/kb/article/can-i-please-have-the-old-icon-back-for-groups.html</guid>
										<title>Can I please have the old icon back for Groups?</title>
										<link>/kb/article/can-i-please-have-the-old-icon-back-for-groups.html</link>
										<description><![CDATA[A number of people have expressed their liking for the old icon (an amalgamation of smart groups and the contacts app). The new change in icon is only the first phase. We&#39re working on giving...]]></description>

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										<guid>/kb/article/i-lost-all-created-groups-after-updating-to-ios-40-and-it-won-39t-let-me-create-new-groups.html</guid>
										<title>I lost all created groups after updating to iOS 4.0 and it won&#39t let me create new groups</title>
										<link>/kb/article/i-lost-all-created-groups-after-updating-to-ios-40-and-it-won-39t-let-me-create-new-groups.html</link>
										<description><![CDATA[This is an iOS 4.0 / iTunes bug (confirmed officially).In regards to the &#39cannot create groups&#39 issue, please wait for v2.1.2 to come out which exploits a workaround for the iOS 4.0 bug and...]]></description>

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										<guid>/kb/article/can-i-attach-a-photo-image-when-mailing-out-people-in-groups.html</guid>
										<title>Can I attach a photo/image when mailing out people in Groups?</title>
										<link>/kb/article/can-i-attach-a-photo-image-when-mailing-out-people-in-groups.html</link>
										<description><![CDATA[Unfortunately not. Not so surprisingly Apple&#39s SDK does not support this (yet). We don&#39t know when they&#39ll support attachments but when they do, this will be made available.]]></description>

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										<guid>/kb/article/how-about-contact-pictures-next-to-the-contact-name-in-groups.html</guid>
										<title>How about contact pictures next to the contact name in Groups?</title>
										<link>/kb/article/how-about-contact-pictures-next-to-the-contact-name-in-groups.html</link>
										<description><![CDATA[Unfortunately that will break the current design and will take up valuable real estate on the screen. This will also leave little room for the Contact&#39s name.We have however provided Face View in...]]></description>

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										<guid>/kb/article/adding-a-smart-group-with-the-note-field-shows-an-overlapped-row.html</guid>
										<title>Adding a smart group with the Note field shows an overlapped row</title>
										<link>/kb/article/adding-a-smart-group-with-the-note-field-shows-an-overlapped-row.html</link>
										<description><![CDATA[We sincerely apologize for the inconvenience this may have caused you. The latest update introduced Custom Smart Groups but unfortunately got submitted with an undesirable bug where adding a filter on...]]></description>

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										<guid>/kb/article/can-i-hide-the-orange-counters-next-to-contact-names-in-groups.html</guid>
										<title>Can I hide the orange counters next to contact names in Groups?</title>
										<link>/kb/article/can-i-hide-the-orange-counters-next-to-contact-names-in-groups.html</link>
										<description><![CDATA[Update v1.2 will allow you to do this (if this version is not already out on the App Store). Simply turn &#39Contact Group Counts&#39 OFF from within Settings.]]></description>

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										<guid>/kb/article/can-i-select-which-email-account-to-use-when-sending-out-emails-using-group.html</guid>
										<title>Can I select which email account to use when sending out emails using Group?</title>
										<link>/kb/article/can-i-select-which-email-account-to-use-when-sending-out-emails-using-group.html</link>
										<description><![CDATA[Unfortunately the SDK does not provide support for this. If you have a number of different email accounts, the one last used/active is perhaps the one picked by the OS automatically. Perhaps OS 3.0...]]></description>

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										<guid>/kb/article/is-groups-a-superset-of-faces.html</guid>
										<title>Is Groups a superset of Faces?</title>
										<link>/kb/article/is-groups-a-superset-of-faces.html</link>
										<description><![CDATA[No. Groups does not and has not been intended to replace Faces. Groups does not offer the following features/uses which Faces does:1. Faces is tonnes faster to startup (by design) than Groups. Groups...]]></description>

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										<guid>/kb/article/can-groups-be-made-to-start-any-faster.html</guid>
										<title>Can groups be made to start any faster?</title>
										<link>/kb/article/can-groups-be-made-to-start-any-faster.html</link>
										<description><![CDATA[We are currently working on v1.2 (if it&#39s not already out) that will aim at loading slightly faster than before. There&#39s little we can do about speed when it comes to Groups but on average...]]></description>

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										<guid>/kb/article/i-can-see-an-ordering-issue-in-groups-where-some-contacts-don-39t-appear-under-the-right-letter.html</guid>
										<title>I can see an ordering issue in Groups where some contacts don&#39t appear under the right letter</title>
										<link>/kb/article/i-can-see-an-ordering-issue-in-groups-where-some-contacts-don-39t-appear-under-the-right-letter.html</link>
										<description><![CDATA[Please ensure you have version 1.1.1 or above. This was an issue with v1.1 and below and should now have been fixed. If you still see problems with the latest version, please &#39write to us&#39.]]></description>

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										<guid>/kb/article/saved-colors-and-ordering-of-group-tabs-are-lost-after-a-few-days.html</guid>
										<title>Saved colors and ordering of group tabs are lost after a few days?</title>
										<link>/kb/article/saved-colors-and-ordering-of-group-tabs-are-lost-after-a-few-days.html</link>
										<description><![CDATA[This is apparently a bug in the iPhone OS. We are looking at an alternative to save these settings and will release an update very soon. We appreciate your patience.]]></description>

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										<guid>/kb/article/can-we-have-more-themes-in-groups-how-about-a-different-colored-background.html</guid>
										<title>Can we have more themes in Groups? How about a different colored background?</title>
										<link>/kb/article/can-we-have-more-themes-in-groups-how-about-a-different-colored-background.html</link>
										<description><![CDATA[A free update will be released in time to support multiple themes and UI customizations. However with v1.2 (if not already on the App Store) are able to switch contact photos ON/OFF and remove the...]]></description>

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										<guid>/kb/article/my-text-messages-don-39t-go-out-since-i-upgraded-to-ios-5.html</guid>
										<title>My text messages don&#39t go out since I upgraded to iOS 5</title>
										<link>/kb/article/my-text-messages-don-39t-go-out-since-i-upgraded-to-ios-5.html</link>
										<description><![CDATA[We did extensive testing of Groups during the iOS 5 beta period (several months) and had absolutely no problems with it at all, on our devices in the UK and also on a device in Canada; and that...]]></description>

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										<guid>/kb/article/using-the-camera-to-take-snaps-from-within-groups-sometimes-causes-it-to-crash.html</guid>
										<title>Using the Camera to take snaps from within Groups sometimes causes it to Crash</title>
										<link>/kb/article/using-the-camera-to-take-snaps-from-within-groups-sometimes-causes-it-to-crash.html</link>
										<description><![CDATA[The Camera unfortunately consumes a ridiculous amount of memory, which we believe is a big problem with the Apple SDK/iPhone/iPod Touch. Due to the amount of overall memory it consumes, it causes the...]]></description>

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										<guid>/kb/article/search-not-working-properly-in-groups-v12.html</guid>
										<title>Search not working properly in Groups v1.2</title>
										<link>/kb/article/search-not-working-properly-in-groups-v12.html</link>
										<description><![CDATA[Problem: "When I search for a nameÂ  and then click on the first one in results, it instead brings up theÂ  faces view for the first contact in the FULL contact list".This has been identified as a...]]></description>

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										<guid>/kb/article/selecting-the-business-tab-takes-me-to-the-home-screen.html</guid>
										<title>Selecting the Business Tab takes me to the Home Screen</title>
										<link>/kb/article/selecting-the-business-tab-takes-me-to-the-home-screen.html</link>
										<description><![CDATA[Yes some people have reported this bug. Groups crashes for some people when they tap on the Business Smart Group We&#39re looking into this and an update will be released shortly.]]></description>

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<item>
										<guid>/kb/article/unable-to-color-a-group-in-groups.html</guid>
										<title>Unable to color a group in Groups</title>
										<link>/kb/article/unable-to-color-a-group-in-groups.html</link>
										<description><![CDATA[Please ensure you&#39re trying to color real groups (i.e the non-purple/smart groups). Real Groups are actual groups you create using the + button at the top left. Smart Groups currently only come in...]]></description>

									</item>
<item>
										<guid>/kb/article/groups-on-iphone-5-ios-6-is-not-working.html</guid>
										<title>Groups on iPhone 5 / iOS 6 is not working</title>
										<link>/kb/article/groups-on-iphone-5-ios-6-is-not-working.html</link>
										<description><![CDATA[On iOS 6 / iPhone 5 you need to give Groups access to your contacts from your phone&#039;s privacy settings. Please goto Settings > Privacy > Contacts and switch &#039;Groups&#039; ON. Now relaunching...]]></description>

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<item>
										<guid>/kb/article/groups-is-not-showing-me-any-contacts-on-iphone-5-ios-6.html</guid>
										<title>Groups is not showing me any contacts on iPhone 5 / iOS 6</title>
										<link>/kb/article/groups-is-not-showing-me-any-contacts-on-iphone-5-ios-6.html</link>
										<description><![CDATA[We apologize for the inconvenience, this has been determined as a bug in the most recent update. A fix is on its way.]]></description>

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