If you software has expired - do not worry. These softwares expire for Free and Pro users alike (reasons have been explained in FAQs elsewhere). In order to obtain a free update, please kindly proceed... Read More

To understand why we make our buyers swear that they wouldn't spreadthe purchased software to others, you'll need to read the following:http://www.guidedways.com/kb/article-1.htmlUnfortunately... Read More

To understand why we make our buyers swear that they wouldn't spread the purchased software to others, you'll need to read the following:http://www.guidedways.com/kb/article-1.htmlUnfortunately... Read More

Some browsers and their versions don't support online streaming of compressed files unfortunately. To fix this issue, please kindly try using Firefox as your browser or the latest version of IE Read More

If you have erroneously purchased a product when you had intended to buy another one of our products, the easiest way to resolve this issue is to:1. Buy the new software2. Write to us and mention you&... Read More

If you recently placed an order but have not received any correspondence from us, there could be various reasons:1. Your transaction is Held: At times it takes 24-48 hours for your bank/financial... Read More

If you do not have the original email with the membership details with you (which is sent out when an order is placed), please kindly go to the Members area and request for a forgotten password... Read More

We do not ship any products to postal addresses as these are downloaded directly from our server. You typically receive an email with your members details (note: this is not the case with the iPhone... Read More

We use a Swear Clause to protect the software and its rights being violated.If you think the swear clause should not have been there or should have warned you before hand, then please clarify some... Read More