My software has expired. Where and how can I update for free?
Viewed 4850 times since Tue, Jul 15, 2008
If you software has expired - do not worry. These softwares expire for Free and Pro users alike (reasons have been explained in FAQs elsewhere). In order to obtain a free update, please kindly proceed... Read More
Why is there a Swear by Allah statement on the members download page?
Viewed 3959 times since Sun, May 25, 2008
To understand why we make our buyers swear that they wouldn't spreadthe purchased software to others, you'll need to read the following:http://www.guidedways.com/kb/article-1.htmlUnfortunately... Read More
I bought the software myself so that I could give it to all my friends and family. Why do you make me swear by Allah that I can't do this?
Viewed 3680 times since Sun, May 25, 2008
To understand why we make our buyers swear that they wouldn't spread the purchased software to others, you'll need to read the following:http://www.guidedways.com/kb/article-1.htmlUnfortunately... Read More
When I try downloading the zip files, these are downloaded as .PHP files!
Viewed 3655 times since Tue, May 27, 2008
Some browsers and their versions don't support online streaming of compressed files unfortunately. To fix this issue, please kindly try using Firefox as your browser or the latest version of IE Read More
I wanted to buy a different software and so I want a refund for my order
Viewed 3613 times since Sun, May 25, 2008
If you have erroneously purchased a product when you had intended to buy another one of our products, the easiest way to resolve this issue is to:1. Buy the new software2. Write to us and mention you&... Read More
I have bought a software from the store page but did not receive a download link/members details
Viewed 3565 times since Sun, May 25, 2008
If you recently placed an order but have not received any correspondence from us, there could be various reasons:1. Your transaction is Held: At times it takes 24-48 hours for your bank/financial... Read More
I have lost my membership details. How can I retreive these to login and dowload updates?
Viewed 3537 times since Sun, May 25, 2008
If you do not have the original email with the membership details with you (which is sent out when an order is placed), please kindly go to the Members area and request for a forgotten password... Read More
When will my product be shipped?
Viewed 3488 times since Sun, May 25, 2008
We do not ship any products to postal addresses as these are downloaded directly from our server. You typically receive an email with your members details (note: this is not the case with the iPhone... Read More
I was not warned about the swear clause and I wish to distribute my purchased app to everyone
Viewed 3317 times since Tue, Oct 7, 2008
We use a Swear Clause to protect the software and its rights being violated.If you think the swear clause should not have been there or should have warned you before hand, then please clarify some... Read More