I wanted to buy a different software and so I want a refund for my order

If you have erroneously purchased a product when you had intended to buy another one of our products, the easiest way to resolve this issue is to:

1. Buy the new software
2. Write to us and mention you'd like a refund for the previous order

This way you will be able to download the other software in time and we will be able to cancel the previous order. It's hard for us to replace one product with another and so the above method is easiest to follow.

I have lost my membership details. How can I retreive these to login and dowload updates?

Viewed 3540 times since Sun, May 25, 2008

I have bought a software from the store page but did not receive a download link/members details

Viewed 3566 times since Sun, May 25, 2008

When will my product be shipped?

Viewed 3489 times since Sun, May 25, 2008

I bought the software myself so that I could give it to all my friends and family. Why do you make me swear by Allah that I can't do this?

Viewed 3681 times since Sun, May 25, 2008

Why is there a Swear by Allah statement on the members download page?

Viewed 3960 times since Sun, May 25, 2008