I have lost my membership details. How can I retreive these to login and dowload updates?

If you do not have the original email with the membership details with you (which is sent out when an order is placed), please kindly go to the Members area and request for a forgotten password:

Members Area

You will need the email address you used when originally placing the order. If however you have forgotten what email you had used, please kindly write to us and we'll gladly sort it out for you inshAllah.

I have bought a software from the store page but did not receive a download link/members details

Viewed 3591 times since Sun, May 25, 2008

When will my product be shipped?

Viewed 3504 times since Sun, May 25, 2008

I wanted to buy a different software and so I want a refund for my order

Viewed 3632 times since Sun, May 25, 2008

I bought the software myself so that I could give it to all my friends and family. Why do you make me swear by Allah that I can't do this?

Viewed 3705 times since Sun, May 25, 2008

Why is there a Swear by Allah statement on the members download page?

Viewed 3977 times since Sun, May 25, 2008