I get a 'Error Downloading' error when trying to download the recitation files.

This could be a firewall or proxy server issue. Check your firewall settings or see if you're using a proxy server.

If you are, you'll need to set the global Java proxy settings under either the Control Panel or the system settings (depending on the operating system it's running on).

If you're running Windows Vista, please ensure that you're either running the application as 'Administrator' in order to download the files or have given the software permissions to do so. Please consult Vista's manual on how to give applications permission to read/write to disk. In our experience, turning off the Vista's UAC (User Account Control) - the annoying feature, fixes the problem. To read more on this, please goto:
http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/

There are no audio files in the software I just download. Where can I find the recitation files?

Viewed 5466 times since Sun, May 25, 2008

Arabic font not displaying correctly under Mac OS X

Viewed 5986 times since Sun, May 25, 2008

Big chapters taking a long time to load under Mac OS X

Viewed 3530 times since Sun, May 25, 2008

Do I need to install an external software to listen to recitation?

Viewed 4122 times since Sun, May 25, 2008

The interface is in Arabic, how do I get English Menus?

Viewed 4004 times since Tue, Jul 15, 2008